About Omega Tech of Louisiana
Omega Tech of Louisiana provides secure, efficient, reliable solutions and worry-free technology that protects our clients and helps them grow their businesses. We accomplish this through implementing proven innovative methods, IT industry best practices and standards, and using the best security, backup, and monitoring software available today. This, combined with our people, core values, and business process is the strategy for creating the most efficient, reliable, and secure technical environments possible.
We work very hard to be the last technology company your business ever needs!
Meet The Team
Mark Galloway - Founder and CEO
Mark Galloway is the founder and CEO of Omega Tech of Louisiana, LLC. With over 20 years of technical experience, he is building Omega Tech of Louisiana with the core values, the right people, a successful client selection, and the proven business processes for success today and into the future.
Mark started his IT career in 1999, and from a Tier One Help Desk Tech to Chief Information Officer (CIO), he has worked most every IT job imaginable. Mark single handedly took a privately held corporation and successfully completed the tedious IT audit process to get the company placed on the Toronto Stock Exchange. He has worked for a national security contractor providing systems administration, network security, data backup, disaster recovery, and end-user support for the staff at the training facility located in Baton Rouge. In his previous role, Mark served as the IT Manager for Gordon McKernan Injury Attorneys, supporting 200+ users across 12 physical locations across the state of Louisiana.
Working in multiple roles within the IT industry and across two different countries, Mark has learned that what matters most in IT isn't technology at all. It's people.
At Omega Tech of Louisiana, Mark has implemented a system of values, best practices, solid processes, and strong policies that has driven his success in the past and will continue into the future. Putting customer satisfaction at the forefront of our business, providing superior technical management and support, and making professionalism and courtesy the cornerstone values of our team, we are building a better way to manage your technology.
Lori Galloway - Accounts Payable/Receivable
Lori has been with the company since it's inception. She has a vast amount of experience in her current role with Omega Tech of Louisiana. Working for many years for two major utility companies in this capacity, Lori brings her knowledge and effective methods to the team and to our customers. Furthermore, most of her work history has been in a customer service oriented position, in which she has always excelled.
Lori embodies the core values of our company. Her focus on customer satisfaction, warm and friendly attitude, and high attention to detail makes her a valuable asset to the Omega Tech of Louisiana family. From the first friendly "hello" to the last "goodbye", you will know that your billing question or issue is being handled with professionalism and courtesy.
Services We Offer
At Omega Tech of Louisiana, we offer a number of services to keep your business running smoothly and your data protected from multiple threats. Our services include:
Complete Systems and Network Administration and Support
Microsoft 365 Cloud Services Management
Total Cybersecurity with "Depth Defense"
24/7/365 Monitoring and Automated Alerts
Data Backups, Disaster Recovery, and Business Continuity with our "OmegaBackup" Services
Highly Detailed IT Auditing
Onsite IT User and Security Training